- Office Hours: 8:00 AM – 5:00 PM EST
- Fort Lauderdale, FL
- info@higimo.com
- Office Hours: 8:00 AM – 5:00 PM EST
TERMS OF SERVICE
OVERVIEW
This website is operated by ONE HEALTH. Throughout the site, the terms “we”, “us” and “our” refer to ONE HEALTH. ONE HEALTH offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are either at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use this site.
You are prohibited from using our products for any illegal or unauthorized purpose, and you must comply with all laws in your jurisdiction (including copyright laws) when using the Service.
You are not permitted to transmit any worms or viruses or any code of a destructive nature.
Failure to comply with any of these Terms will lead to an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We retain the right to decline service to anyone at our discretion, for any reason, and at any time.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any content on the website through which the service is provided, without our express written permission.
The headings used in this agreement are for convenience only and shall not limit or affect these Terms in any way.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot guarantee the accuracy, completeness, or timeliness of the information provided on this site. The material presented here is intended for general informational purposes only and should not be the sole basis for decision-making without consulting more reliable and up-to-date sources of information. Reliance on the material on this site is solely at your own risk.
This site may include historical information, which by its nature, may not be current and is provided for reference purposes only. While we reserve the right to modify the content of this site at any time, we are not obligated to update any information. You acknowledge that it is your responsibility to keep track of changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products may change without prior notice.
We retain the right to modify or cease the Service (or any part of it) without prior notice.
We are not liable to you or any third party for any changes in pricing, suspension, or termination of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Some products or Services may only be available online through our website. These items may have limited quantities and are subject to our Return Policy for any returns or exchanges. To review our Return Policy, please visit [LINK TO RETURN POLICY].
While we strive for accuracy in depicting the colors and images of our products on the store, we cannot guarantee that your computer monitor will accurately display all colors.
We reserve the right to limit sales of our products or Services to certain individuals, regions, or jurisdictions, as well as to restrict quantities of products or Services offered. Descriptions of products and pricing are subject to change without notice at our sole discretion. We also reserve the right to discontinue any product at any time. Any offers for products or Services made on this site are void where prohibited.
We do not guarantee that the quality of any products, Services, information, or other materials obtained by you will meet your expectations, nor can we guarantee that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may also cancel or adjust quantities purchased per person, household, or order. These limitations may apply to orders made under the same customer account, using the same credit card, or with identical billing and/or shipping addresses. If we modify or cancel an order, we will make reasonable efforts to notify you via the email address or billing address/phone number provided during the order placement.
We reserve the right to restrict or reject orders that, in our sole discretion, appear to be made by dealers, resellers, or distributors.
You agree to furnish current, accurate, and complete purchase and account details for all transactions on our store. It’s your responsibility to promptly update your account and other information, including email addresses, credit card numbers, and expiration dates, to facilitate transactions and ensure effective communication with you.
For more information, please refer to our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may grant you access to third-party tools, which we neither monitor nor control nor have any input on.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s).
Furthermore, we may introduce new Services and/or features through the website in the future, including the release of new tools and resources. These new features and/or Services will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, and Services available via our Service may include materials from third parties.
Third-party links on this site may redirect you to websites that are not affiliated with us. We do not assume responsibility for examining or evaluating the content or accuracy of these third-party materials or websites, and we do not warrant or accept any liability for them, or for any other materials, products, or Services of third parties.
We are not responsible for any harm or damages resulting from the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Before engaging in any transaction, please carefully review the third party’s policies and practices to ensure you understand them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you provide us with certain specific submissions (such as contest entries) at our request, or if you voluntarily submit creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are not obligated to (1) keep any comments confidential, (2) provide compensation for any comments, or (3) respond to any comments.
While we may, at our discretion, monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service, we are not obligated to do so.
You agree that your comments will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor will they contain any computer viruses or malware that could impact the operation of the Service or any related website. You must not use a false email address, pretend to be someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of any comments you make. We do not assume responsibility or liability for any comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is regulated by our Privacy Policy. To access our Privacy Policy, please refer to [LINK TO PRIVACY POLICY].
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be instances of typographical errors, inaccuracies, or omissions in the information provided on our site or through the Service. This could include product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We retain the right to rectify any such errors, inaccuracies, or omissions, and to modify or cancel orders if necessary, without prior notice, even after you have placed an order.
We are not bound to update, amend, or clarify information in the Service or on our website, including pricing information, except where required by law. The absence of a specified update or refresh date should not be construed as an indication that all information on the Service or related website has been modified or updated.
SECTION 12 – PROHIBITED USES
You are strictly prohibited from using the site or its content for any unlawful purpose, soliciting others to engage in unlawful acts, violating regulations, laws, or ordinances, infringing upon intellectual property rights, engaging in discriminatory behavior, submitting false information, uploading viruses or malicious code, collecting personal information of others, engaging in spamming or phishing activities, using the Service for obscene or immoral purposes, or interfering with the security features of the Service or related websites. Violating any of these prohibitions may result in termination of your use of the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We cannot guarantee that your use of our service will always be uninterrupted, timely, secure, or error-free. We also cannot guarantee that the results obtained from the service will always be accurate or reliable.
You acknowledge that we may occasionally remove or cancel the service for indefinite periods of time without prior notice.
You agree that your use of the service is at your sole risk. The service, along with all products and Services delivered through it, are provided “as is” and “as available,” without any warranties or conditions of any kind, whether express or implied. This includes implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall ONE HEALTH, or any of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, data, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured through the service. This includes any errors or omissions in the content or any loss or damage incurred as a result of the use of the service or any content posted, transmitted, or made available via the service, even if advised of the possibility of such damages.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ONE HEALTH, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The rights and obligations of both parties before the termination date shall continue to be binding even after the termination of this agreement.
These Terms of Service will remain effective unless terminated by either party. You can terminate these Terms of Service anytime by informing us that you no longer wish to use our Services or by discontinuing the use of our site.
If, in our sole discretion, we determine that you have failed to comply with any term or provision of these Terms of Service, we reserve the right to terminate this agreement without prior notice. In such a case, you will still be responsible for any outstanding amounts owed up to the termination date. Additionally, we may deny you access to our Services or any part thereof.
SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms of Service does not waive that right or provision.
These Terms of Service, along with any policies or rules posted on this site or related to the Service, constitute the entire agreement between you and us, governing your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).
Any uncertainties in interpreting these Terms of Service should not be construed against the party that drafted them.
SECTION 18 – GOVERNING LAW
These Terms of Service, along with any separate agreements through which we provide you Services, shall be governed by and interpreted in accordance with the laws of the United States.
SECTION 20 – REFUND POLICY
At onehealthenroll.com, we prioritize your satisfaction and strive to offer top-quality health and lifestyle products and services. We recognize that circumstances may change, prompting the need to reconsider your purchase. Hence, we extend a 30-day “Free Look” period on all our products. Kindly review our refund policy outlined below:
30-Day Free Look Period:
– All products bought through ONE HELATH are subject to a 30-day “Free Look” period.
– Within this timeframe, you have the liberty to thoroughly review your policy.
– Should you find that the policy doesn’t meet your expectations, you’re entitled to a full refund of the premium paid.
– To initiate a refund within the “Free Look” period, kindly reach out to our Customer Support team via email at [support@onehealthenroll.com](mailto:support@onehealth.com).
Refund Eligibility:
– Refund requests must be submitted within 30 days from the effective date to qualify for the “Free Look” period.
– Refunds will solely cover the premium amount paid; associated fees or charges may not be refundable.
– No refunds will be issued once the 30-day “Free Look” period has elapsed.
How to Request a Refund:
– During the “Free Look” period, contact our Customer Support team using the provided contact details.
– Provide your policy details, including the policy number and your contact information.
– Our Customer Support team will assist you through the refund process and address any queries or concerns.
Refund Processing:
– Once your refund request is approved, we will promptly process it.
– Refunds will be issued via the original payment method used for the purchase.
– Please allow a reasonable processing time for the refund to reflect in your account.
Contact Us:
For further inquiries or assistance regarding our refund policy, feel free to reach out to our Customer Support team at [support@onehealthenroll.com](mailto:support@onehealthenroll.com).
Kindly note that this refund policy specifically pertains to Health plans and lifestyle products acquired through Hig. We urge you to thoroughly review your policy within the 30-day “Free Look” period to ensure it aligns with your requirements and expectations, as refunds will not be available beyond this period.
SECTION 21 – CHANGES TO TERMS OF SERVICE
You can always find the latest version of our Terms of Service on this page for your reference.
We retain the right, at our sole discretion, to modify, alter, or substitute any portion of these Terms of Service by publishing updates and revisions on our website. We advise you to regularly review our website to stay informed about any changes. Your ongoing usage of or access to our website or the Service after we post any amendments to these Terms of Service signifies your acceptance of those modifications.
SECTION 22 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@onehealthenroll.com
