- Office Hours: 8:00 AM – 5:00 PM EST
- Fort Lauderdale, FL
- info@higimo.com
- Office Hours: 8:00 AM – 5:00 PM EST
Privacy Policy
This Privacy Policy outlines the privacy procedures for the activities detailed within. Kindly review this policy thoroughly to understand how we gather, utilize, disclose, and manage information concerning individuals (“Personal Data”), as well as to familiarize yourself with your rights and options regarding your Personal Data.
When mentioning “ONE HEALTH,” “The health ins guy,” “we,” “us,” or the “Company,” we are referring to The health ins guy, a Florida-based corporation operating under the name ONE HEALTH Our physical address is Lake Worth, FL.
ONE HEALTH assumes responsibility as the controller of your Personal Data in accordance with the guidelines outlined in this Privacy Policy, unless stated otherwise.
This Privacy Policy excludes situations where we handle Personal Data as a processor or service provider acting on behalf of our clients. This typically occurs when we offer various cloud-based products and services to our clients, enabling them or their affiliates to: (i) create websites and applications using our platforms, (ii) sell their own products and services, (iii) send electronic communications, or (iv) conduct other activities involving the collection, usage, sharing, or processing of Personal Data via our cloud services.
For comprehensive privacy details regarding a customer or affiliate of ONE HEALTH who utilizes our cloud services as the controller, please reach out to that customer directly. It’s important to note that we are not accountable for the privacy or data security practices of our customers, which may diverge from those elucidated in this Privacy Policy. Further information on this can be found in Section 10.3 below.
3.1 Personal Data we collect directly from you
3.2 Personal Data we collect from other sources
We employ standard methods for gathering information, including tools for collecting usage data, cookies, web beacons, pixels, and similar technologies. These tools automatically collect data, which may include Personal Data, as you browse our websites, utilize our services, or engage with emails we’ve sent to you.
4.1 Device and usage data
Like most websites, we automatically collect certain information when users visit our websites. This includes identifiers, commercial details, and internet activity data such as IP addresses (or proxy server details), device and application specifics, identification numbers, location, browser type, plugins, integrations, Internet service provider, or mobile carrier, viewed pages and files, searches, referring website or ad, operating system, system configuration, advertising and language preferences, as well as timestamps associated with your usage and visit frequency. This information aids in trend analysis, website improvement, personalized user experiences, and website security.
Similarly, when using our cloud products and services, we automatically gather identifiers, commercial data, and internet activity information like IP addresses (or proxy servers), mobile device numbers, device and application IDs, location, browser type, Internet service provider, viewed pages and interactions, operating system details, and timestamps. This data serves various purposes including service security, functionality maintenance, performance enhancement, customer and user experience assessment, compliance review, opportunity identification for service development, capacity assessment, customer engagement, and overall ONE HEALTH security. While some of this data may personally identify you, it’s primarily used to distinguish individual users rather than specific individuals, unless necessary for security or service provision purposes.
4.2 Cookies, web beacons, and other tracking technologies on our website and in email communications
We utilize technologies like web beacons, pixels, tags, and JavaScript, either independently or alongside cookies, to collect data on website usage and email interactions.
During your website visits, we or an authorized third party may set a cookie on your device to gather information, including Personal Data, about your online behaviors across various sites over time. Cookies enable us to monitor usage patterns, infer browsing preferences, and enhance and personalize your browsing experience.
Our websites utilize both session-based and persistent cookies. Session-based cookies are active only during a single session and disappear when you close your browser or switch off your device. Persistent cookies remain on your device even after you close your browser or turn off your device. If you wish to modify your cookie settings for any of our websites, please reach out to us using the contact details provided in the “Contacting us” section below. However, disabling cookies on your device may restrict your access to certain features on our websites and services.
Additionally, we employ web beacons and pixels on our websites and in our emails. For instance, a pixel embedded in marketing emails informs us when you click on a link within the email. These technologies assist us in managing and enhancing our websites and marketing emails. If you wish to unsubscribe from our marketing emails, please refer to Section 10.4 below for instructions.
4.3 Notices on behavioral advertising and opt-out for website visitors
As described above, we or one of our authorized partners, including Google, may place or read cookies on your device when you visit our websites for the purpose of serving you targeted advertising (also referred to as “online behavioral advertising” or “interest-based advertising”). To opt-out of targeted advertising that is provided to us and to third parties by ONE HEALTH Audience Studio, please contact us by using the information in the “Contacting us” section below.
4.4 Opt-Out from the setting of cookies on your individual browser
You can often opt-out of non-essential device and usage data collection on your web browser by managing your cookies at the browser or device level. However, please be aware that blocking or deleting cookies and similar technologies used on our websites may limit your ability to fully utilize the websites.
Although certain internet browsers provide a “do not track” or “DNT” option allowing you to indicate your preference not to be tracked online, these features are not universally adopted and there is no standardized approach endorsed by industry groups, technology firms, or regulators. Consequently, we do not currently commit to responding to browsers’ DNT signals regarding our websites.
ONE HEALTH is committed to privacy and providing meaningful choices, and we will continue to monitor advancements in DNT browser technology and the establishment of a standard.
4.5 Social Media Features
Our websites may incorporate social media features (“Social Media Features”), which enable you to share information about your website activities on external platforms and social networks. These features may also allow you to showcase content posted on our website. Social Media Features can be hosted either by the respective platforms or directly on our website.
When Social Media Features are hosted by the platforms themselves and you click through them from our websites, the platform may receive data indicating your visit to our websites. If you are logged in to your social media account, the platform may potentially link your visit to our websites with your social media profile.
Additionally, ONE HEALTH offers the option to log in to certain websites using sign-in services. These services authenticate your identity and may provide us with certain Personal Data such as your name and email address to populate our sign-up form.
Your interactions with Social Media Features are subject to the privacy policies of the companies providing them.
4.6 Telephony log information
When utilizing specific features of our services on a mobile device, we may gather telephony log details (such as phone numbers, call timestamps, call durations, SMS routing data, and call types), device event data (including crashes, system activity, hardware configurations, and browser language), and location information (via IP address, GPS, and other sensors). This location information may furnish us with data on nearby devices, Wi-Fi access points, and cell towers.
We collect and process your Personal Data for various purposes, and we obtain your consent where required by law. Otherwise, we rely on authorized legal bases such as performance of a contract or legitimate interests to collect and process your Personal Data.
These purposes include:
1. Providing our websites and services: This involves fulfilling our contractual obligations with you, providing content you access and request, and administering our websites.
2. Promoting the security of our websites and services: We track website and service usage, verify accounts and activity, investigate suspicious behavior, and enforce our terms and policies to ensure safety and security.
3. Providing necessary functionality: This entails providing essential functionality required for your use of our websites and services.
4. Managing user registrations: If you have registered for an account with us, we manage your user account in accordance with applicable terms of service.
5. Handling contact and user support requests: We process your Personal Data to fulfill support requests and communicate with you effectively.
6. Managing event registrations and attendance: This involves planning, hosting, and communicating regarding events or webinars.
7. Managing payments: We verify financial information and collect payments as necessary to complete transactions.
8. Developing and improving our websites and services: We analyze trends and user interactions to enhance our offerings and provide relevant content.
9. Assessing and improving user experience: Device and usage data is analyzed to improve overall user experience.
10. Reviewing compliance with usage terms: Personal Data is processed to ensure adherence to usage terms outlined in contracts.
11. Assessing capacity requirements: We evaluate service capacity needs to meet demand effectively.
12. Identifying customer opportunities: Personal Data is used to assess potential customer opportunities.
13. Registering office visitors: We process Personal Data for security reasons and to manage visitor access to our offices.
14. Displaying personalized advertisements and content: Personal Data is used for targeted advertising and personalized content delivery.
15. Sending marketing communications: Personal Data is utilized to send marketing information and product recommendations.
16. Complying with legal obligations: Personal Data is processed to comply with legal obligations and cooperate with authorities.
If we are required to collect and process Personal Data by law or under a contract, and you fail to provide the required information, we may not be able to fulfill our contractual obligations.
We may disclose your Personal Data in the following ways:
1. Service Providers: We may share your Personal Data with contracted service providers for various purposes, including IT administration, hosting, credit card processing, analytics (such as Google Analytics), marketing, customer support, and data enrichment.
2. Affiliates: If you register for an event or webinar organized by one of our affiliates through our websites, we may share your Personal Data with the affiliate to facilitate your registration and participation in the event. Our affiliate will process this data separately and provide further information on its processing if necessary.
3. Event Sponsors: If you attend an event organized by us or access assets on our website, we may share your Personal Data with event sponsors. You may consent to this sharing via the registration form, and your information will be subject to the sponsors’ Privacy Policies.
4. Affiliated Customers: If you use our services as an authorized user, we may share your Personal Data with the affiliated customer responsible for your access to the services, for purposes such as account verification, investigation of suspicious activity, and enforcement of terms and policies.
5. Third-Party Networks and Websites: We may share your Personal Data with third-party social media networks, advertising networks, and websites for marketing and advertising purposes.
6. Professional Advisers: In certain cases, we may share your Personal Data with professional advisers such as lawyers, bankers, auditors, and insurers for consultancy, legal, financial, insurance, and accounting services, or as required by law.
7. Third Parties Involved in Corporate Transactions: If we undergo a merger, reorganization, dissolution, or sell a website or business unit, or if our business, assets, or stock are acquired by a third party, we may share your Personal Data with such third party.
We may also share anonymous or de-identified usage data with service providers to aid in analysis and improvements. Additionally, such data may be shared on an aggregate basis as part of normal business operations, such as public reporting of service usage trends.
Please note that any Personal Data or other information you choose to submit and post in our communities, forums, blogs, or chat rooms on our websites may be read by anyone using these platforms.
For more details on the recipients of your Personal Data, please reach out to us using the contact information provided in the “Contacting us” section below.
Presently, we do not share, transfer, or store your Personal Data outside of the United States of America. However, if we plan to do so in the future, we will seek your prior consent before sharing, transferring, or storing your Personal Data outside of the United States of America.
Our websites are not intended for children, and we do not knowingly collect Personal Data from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with Personal Data without your consent, please reach out to us using the contact details provided in the “Contacting us” section below. We will promptly take action to delete their Personal Data from our systems.
We may retain your Personal Data for a duration aligned with the original purpose of collection or as mandated by our legal obligations. The retention period is determined based on factors including the type, quantity, and sensitivity of the Personal Data, the potential risks associated with unauthorized use or disclosure, alternative means of achieving processing purposes, and applicable legal requirements like statutes of limitation.
Upon expiration of the relevant retention periods, we will delete your Personal Data. If certain data cannot be entirely removed from our systems due to technical constraints, we will implement measures to prevent further use of such data.
For further details on data retention periods, please reach out to us using the contact information provided in the “Contacting us” section below.
10.1 Your rights
You may have specific rights concerning your Personal Data, subject to local data protection laws. These rights may include:
1. Accessing your Personal Data held by us;
2. Understanding how we processed your Personal Data;
3. Correcting inaccurate or incomplete Personal Data;
4. Requesting the erasure or deletion of your Personal Data (also known as the right to be forgotten), where permitted by applicable data protection laws;
5. Limiting our processing of your Personal Data, where permitted by law;
6. Transferring your Personal Data to another controller, where feasible (right to data portability);
7. Objecting to the processing of your Personal Data. If we process your Personal Data for direct marketing purposes or share it with third parties for their own direct marketing, you can object to such processing without providing a specific reason;
8. Opting out of certain disclosures of your Personal Data to third parties;
9. If you are under 16, opting in to certain disclosures of your Personal Data to third parties;
10. Not facing discrimination for exercising your rights described above;
11. Avoiding decisions solely based on automated processing, including profiling. Currently, automated decision-making does not occur on our websites or services; and
12. Withdrawing your consent at any time (if we rely on consent for processing), without affecting the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights or seek further information, please contact us using the details provided in the “Contacting us” section below.
10.2 How to exercise your rights
To exercise your rights, please reach out to us using the contact information provided in the “Contacting us” section below. We strive to respond to all legitimate requests within one month and will reach out to you if we require additional information to fulfill your request. At times, due to the complexity and volume of requests, it may take us longer than a month to respond. If you are an employee of an ONE HEALTH customer, we recommend contacting your employer’s system administrator for assistance in updating your information.
Certain registered users can update their user settings, profiles, organization settings, and event registrations by logging into their accounts and editing the relevant information.
To update your billing information, deactivate your account, or request the removal or deletion of your Personal Data and associated information, please contact us using the details provided in the “Contacting us” section below.
10.3 Your rights relating to customer data
As outlined earlier, we may also handle Personal Data provided by or for a customer to our cloud products and services. In such cases, unless stated otherwise in this Privacy Policy or in a separate disclosure, we process this Personal Data as a processor on behalf of our customer (and its affiliates), who acts as the controller of the Personal Data (refer to the “Responsible ONE HEALTH entity” section above). We do not have control over the privacy and data security practices of our customers, which may differ from those outlined in this Privacy Policy. If your data has been submitted to us by or on behalf of an ONE HEALTH customer and you wish to exercise your rights under applicable data protection laws, please contact them directly. Since we can only access a customer’s data upon their instructions, if you prefer to make your request directly to us, kindly provide us with the name of the ONE HEALTH customer who submitted your data. We will then forward your request to that customer and assist them as necessary in responding to your request within a reasonable timeframe.
10.4 Your preferences for email and SMS marketing communications
If we use your Personal Data to send you marketing communications, you can control your receipt of marketing and non-transactional communications from ONE HEALTH by contacting us using the details provided in the “Contacting us” section below. Alternatively, if you receive ONE HEALTH SMS communications, you can reply or text ‘STOP’ to opt out.
It’s important to note that opting out of marketing communications does not exclude you from receiving crucial business communications related to your ongoing relationship with us. These communications may include information about your subscriptions or event registrations, service announcements, or security updates.
10.5 Your preferences for telemarketing communications
If we reach out to you, either directly or indirectly, through telemarketing communications, you have the option to inform us during the call that you do not wish to receive further calls for marketing purposes.
We implement suitable precautions, including organizational, technical, and physical measures, to mitigate the risk of accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to the Personal Data we handle.
Despite our adherence to generally accepted standards for protecting Personal Data, it’s important to note that no method of storage or transmission can guarantee absolute security. Therefore, it is your responsibility to safeguard your password, restrict access to your devices, and log out of websites after each session.
If you have any inquiries regarding the security measures of our websites, please reach out to us using the contact details provided in the “Contacting us” section below.
Periodically, we will revise this Privacy Policy to align with changes in our procedures, technologies, legal obligations, and other pertinent factors. Any modifications will be reflected in the “effective date” displayed at the top of the policy. In the event of a significant update, we may notify you in advance, either by prominently displaying a notice on our website, contacting you directly, or obtaining your consent as required by applicable law.
We recommend reviewing this Privacy Policy on occasion to stay informed about how we collect, process, and disclose your Personal Data.
To exercise your rights regarding your Personal Data, or if you have questions regarding this Privacy Policy or our privacy practices please email us at support@onehealthenroll.com, or write to us at:
ONE HEALTH (Attention: Privacy Team)
Lake Worth, FL
